What our clients say about what we do
Just a few comments from previous clients.
Fantastic service given by Tom and his team. Through job fitting my new front door and spending time taking us through how to lock it properly. I would definitely recommend them.
I would just like to say on record, a huge thank to you and your team for assisting us on a very difficult/challenging project in Stoke-on-Trent, Neil and Andy were an integral part in getting the project over the line and achieving our PC date. Recommendations have been sent to our Directors and we are looking forward to working with you again on future projects.
Elton Buchanan, Senior Site Manager, PDR Construction Ltd
Tom and his team did an absolutely amazing job fitting our bi-folds and glass sliding doors. Came out and fitted in heavy snow, really dont know how they did it. Professional, hard working, friendly and a very high standard end result and has transformed our home completely. Can not recommend them enough.
Gema Ann Thompson
Tom & his team did an amazing job fitting the windows & doors on my property they have totally transformed it.
As my time as a contracts manager with Hurricane Architectural, I worked with Surefix Direct on a number of projects, which most were not the run of the mill installations. I found that Tom Smith and his installation team were not the run of the mill installation subcontractors. They were professional and knowledgeable in various glazing systems and had all the correct training qualifications. Their site supervisor was skilled in the day to day running of site to gain the best from his men and achieve maximum productivity. They attended required on site meetings and managed the material deliverys. I found that the team really cared to achieve a quality installation and had pride in their workmanship. Tom Smith is a true professional and was very helpful in giving any guidance that may be required and any project manager should seek and ask for this guidance.
Surefix have worked with HWA for 2 years. They have worked on a number of commercial projects, both retail and educational, and have proved to be a sound and knowledgeable installer, who conduct themselves well on site, and leave a positive impression with ourselves and our clients. Their projects are completed defect free, and to a high standard, which is what I look for in my sub contract installation teams. Also they have proved to be proactive when issues have arisen on projects, as they inevitably appear to do in the construction industry. It is a pleasure to work with them, and we look forward to doing so on an ongoing basis into the future.
Andrew McDonald, Construction Manager, HWA
I was put on to this company through my local builder and wasn\'t let down . I had bifold doors fitted and windows front and back in anthracite which look superb but very good quality also . I dealt with Tom the managing director throughout the whole process who was very professional and kept me up to speed all the way through . The fitters were excellent and did a superb job start to finish . I would highly recommend surefix to anyone who wants new windows/doors as they beat every quote I had hands down . Thanks lads keep up the good work.
Tom and Neil were professional and brilliant tradesman from day one to installation, would highly recommend top job.
Fantastic group of people who can't do enough for you. Great product fitted on time. Recommend highly.
Excellent quality used them a few times reliable thats enough in its self and good on price. would strongly recommend.
Loving our replacement 4 x bifold doors in anthrasite. Product - Great quality and works like a dream (including internal blinds) Service - Superb communication, on schedule, friendly and professional. Covid consious. Well done Tom, Neil and Andy
Tom and his team have completed several projects for the Decathlon Sports Stores under our Project Management, these are fast paced projects involving the co-operation and integration of over 30 different Tradesmen. This being, it requires dedication, reliability and foremost, quality and customer service. Surefix Direct Ltd have proved they deliver on all of the qualities required and go above and beyond to ensure deadlines are met with the concerns of the customer utmost on their agenda. They are a pleasure to work with which makes a huge impact on time driven construction projects. Faultless after-care, attention to detail and final presentation of their installations makes them our only preferred Glazing Contractor.
Just a quick testimonial to say how impressed I have been with Neil & Andy, very professional, top quality work and great lads too. A real credit to your company. We will certainly be using Advanced Aluminium & SureFix in the future.
Mat Thomas, Project Manager, Murvic Contracts Ltd